Updating your payment details
Change your card or payment method, and what happens if a payment fails.
Where you manage payment depends on where you subscribed.
Open Preferences → Subscription, then follow the path that matches where you signed up:
- Subscribed on the web? Open Vinyl Crate Space in a browser and tap Manage Subscription to reach the secure Stripe billing portal, where you update your card. The button is only on the web, so it won’t be waiting for you in the phone app.
- Subscribed on your phone? The app points you to the store that handles your billing, the App Store on iPhone or iPad, or Google Play on Android, where you update your payment method.
(Apple and Google require store subscriptions to be managed through the store.)
If a payment fails, we’ll let you know and the store or Stripe will retry, so a card that’s expired or been replaced is usually a quick fix with no interruption to your plan.